Delivery can only be made within Philippines.
Delivery within Metro Manila has two options, either Php 150.00 for orders made through PayPal or Bank Payment and Php 250.00 for Cash On Delivery.
Cash On Delivery will be 1 to 3 calendar days upon purchase in shoegamemanila.com
For provincial shipping, there is a Php 300.00 shipping charge and a double box option for Php 480.00. All provincial shipments will be delivered through LBC.
Once an order is shipped the buyer will receive an email notification with the tracking number of your item. To track an item, visit lbcexpress.com and enter the tracking number in the express tracker field.
For LBS shipments, the transit time for Metro Manila deliveries is 1 business day. Provincial deliveries is 1 to 3 business days within LBC’s serviceable areas (excluding Holidays and Sundays) provided that the address is complete and the receiver is available to receive the package on the first delivery attempt. If the address is incomplete or the receiver is unavailable to receive the package, there will be a delay in the delivery.
In the instance that the buyer will not be able to receive the shipment, buyer must provide an authorization letter and one valid ID to the person who will receive the shipment in their behalf.
Shipping outside the Philippines shall be coordinated directly with Shoe Game Manila. Buyer may email the following details to help@shoegamemanila.
Scanned copy of a valid ID:
Item to Be Purchased:
www.shoegamemanila.com link of item to be purchased:
RETURN & EXCHANGE POLICIES
We’re sorry that it didn’t work out. For the ultra rare instances that the item you ordered from shoegamemanila.com has a factory defect, the following Return Policies apply.
Items for Return and Exchange must have the following conditions:
If item is eligible for return and exchange Buyer may choose an item replacement of exactly the same price. Balance of a lower price item cannot be refunded while extra payment for higher price item must be paid by Buyer.
For exchange of shoes, the following process will apply:
Return Item Via Courier
Buyer must email/forward Shoe Game Manila at firstname.lastname@example.org for the shoe to be returned and exchanged. Email should be the actual Order Confirmation email sent by Shoe Game Manila. Email must include the following details:
Order Reference Number:
Reason for Exchange:
Return Item at The Shop
Payments for purchases in shoegamemanila.com can be made through the following:
Buyer must be responsible to provide accurate personal information such as name, delivery address and contact details.
Due to bank availability, payments through Bank and Bayad Centers may not be available during government declared Holidays in www.shoegamemanila.com. You may opt for other payment options during this time.
Payments made through Bank deposit and Bayad Centers will receive further instructions including the account details of Shoe Game Manila via email. Buyer will be requested to email a clear picture of deposit slip within 24 hours upon purchase. Items purchased will be reserved for 24 hours or until the receipt of deposit slip picture. Items paid through BPI and BDO mobile app are requested to send proof of transaction with either a mobile screen cap or bank transaction notification email.
Cash On Delivery is available within Metro Manila only. Buyer must provide one valid ID and exact amount or the amount stipulate in “Change For” when item was purchased from Shoe Game Manila. In the instance that the buyer will not be able to receive the shipment, buyer may provide an authorization letter and valid ID to the person who will receive the shipment in their behalf.
Shoe Game Manila is the sole owners of www.shoegamemanila.com and all of its content, including without limitation, all information, services, features, functions, copyrights, trademarks, service marks, code and other intellectual property rights contained within the Site.
The Content of this Site is for personal, non-commercial use only. You do not have the right to copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, distribute, broadcast or exploit any content from the Site.
All trademarks, logos, page headers, custom graphics, photographs, button bars, service marks and trade names within the Site shall remain the exclusive property of Shoe Game Manila. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Shoe Game Manila.
Items featured on shoegamemanila.com reflect the actual item in terms of model, color and size. However, the actual colors you see will depend on your device. Item resolution and appearance of the item image may differ from the actual item itself.
PRODUCT INFORMATION & AVAILABILITY
All products in www.shoegamemanila.com are brand new and guaranteed authentic from the brand manufacturer.
All products in the Site are based on the inventory of the actual store of Shoe Game Manila. Although product availability are indicated on the Site, Shoe Game Manila reserves the right to re-confirm the product availability. That said, in some instances product will become unavailable during the order process and won‘t be able to be fulfilled. We make no guarantees on the availability of product as represented on our Site. Shoe Game Manila reserves the rights without liability or prior notice, to revise, discontinue or cease to make available any or all products or to cancel any order. Buyers will be informed if the item ordered is not available or if the order cannot be processed.
We do our best to ensure pricing and product information on the Site are accurate. We cannot, however, insure against pricing errors and typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. Shoe Game Manila reserves the right to correct any errors, inaccuracies or omissions and to update information without prior notice which also includes after the submission of orders. Shoe Game Manila reserves the right, at our sole discretion, to not process or to cancel any orders placed for a product whose price was incorrectly posted on the Site as a result of an error. If this occurs, you will be notified through email.
All product purchases placed on or through the Site are subject to our acceptance, in our sole discretion.
Shoe Game Manila reserves the right to decline an order in the event that the order cannot be verified or approval from the client‘s bank.
To place orders at shoegamemanila.com Client must:
DECLINATION OF RESPONSIBILITY
Shoe Game Manila publishes information on www.shoegamemanila.com to provide clients the possibility to purchase merchandise.
Shoe Game Manila declines any responsibility from faulty operations of the Site due to the deactivation or settings of ‘cookies‘ in the User‘s browser and/or damages, viruses or risks that the User may incur with the misuse of the website.
BREACH OF CONTRACT
Shoe Game Manila has the right to, without notice, and without refunding any fees, remove content, warn a user‘s actions, temporarily or indefinitely suspend a client‘s account privileges, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:
Shoe Game Manila reserves the right to suspend and/or terminate a client‘s account or any accounts held by that person by virtue of association, including all usernames under which that person operates on shoegamemanila.com
Indemnification as a condition of use of this website, you agree to indemnify, defend, and hold harmless Shoe Game Manila, its officers, directors, employees, agents, licensors and suppliers (collectively the Service Providers), Site developer from and against any and all losses, expenses, damages and costs, including reasonable attorneys‘ fees, resulting from your use of this Site, including any claims alleging facts that if true would constitute a violation of these terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account.
What we collect
In various places on the Site, we collect ‘Personally Identifiable Information,‘ such as your name, age, gender, postal address, telephone and or mobile number, e-mail address, credit card information, or other information that can be used to contact you or identify you as an individual. For example, we collect this information when you register for membership, sign up for e-mail newsletters, mobile notifications and purchase products or services. From time to time in the future we may offer additional features, services, and promotional opportunities that would require you to submit Personally Identifiable Information to participate.
We also collect ‘Anonymous Information‘ such as your IP address, the type of browser you use, the pages on our Sites that you have visited, and the advertisements that you have clicked on. Your Personally Identifiable Information is linked to your Anonymous Information.
How we use the information we collect
We use Personally Identifiable Information that you provide to communicate with you, to process orders for products and services, to customize advertising and content available on the Site, to conduct research for internal purposes and to use such information to improve our services.
We use information that is not personally identifiable to determine how people use our web site and its services. For example this data tells us information including how often users click on our advertisements, which files are downloaded most frequently, and which areas of our site are the most popular. Analyzing this data allows us to improve the offerings on and performance of our Site(s). Using your IP address, we can also determine the general physical location of a user and may at times use this information to better target advertising to users.
How we share information
Except as noted below, Shoe Game Manila does not share your Personally Identifiable Information with third parties unless you give us your permission or we need to share such information in order to provide products or services you have requested. We also engage third parties to assist us by tracking the number of visitors to the Sites that have ‘clicked-through‘ from specified promotions on third party sites and those visitors‘ activities on the Site. When we supply personally identifiable information to these third parties, we require them to use it only for the function they are helping us with. When you see parts of our site with a prominent brand of another company, information you supply (or authorize for use) in that part of the site will be shared with the other company that is cooperating in providing the service. Please visit that company‘s site to learn more about their information practices.
What choices you have
When you register for membership at the shoegamemanila.com, you have the option of checking a box to tell us that you do not want us to send you our email newsletter or mobile notifications. You may also opt out of an automatic logging process that associates your Personally Identifiable Information with your recent page views. We will keep track of your decisions in our database.
Even if you choose not to receive information from us, we reserve the right to communicate with you on matters we consider especially important.
You may update or change your information in shoegamemanila.com by logging in and clicking Profile. Once there, you may modify you information and click on Update to save.
To delete your Personally Identifiable Information, you must manually change your data fields to null values. Otherwise, your data is retained indefinitely.
We may change this policy from time to time. While we will usually indicate major changes by notice on our site, please check here from time to time to see if there is a revised policy posted.
Publicly posted information
Shoe Game Manila does not control, and is not responsible for, the use of any information or content that you have exposed to the public through your use of the Site.
During sessions in which you give us information such as credit card numbers, we encrypt your transmissions using SSL (‘Secure Sockets Layer‘) technology. We keep the Personally Identifiable Information you provide on servers that are protected by firewalls and other technological means against intrusion or unauthorized access. They are located in a physically secure facility, and only our employees and agents with a need to know the information are given access. While no amount of security can give a perfect guarantee, you can have a high degree of confidence that the personally identifiable information you give us is protected from unauthorized access and use. We rely on you to select passwords that cannot be guessed easily and to safeguard those passwords from disclosure. Please contact us if you have any information regarding unauthorized use of the Site.
If you have questions about this Statement or our policies, please contact us at: